Case Study Heron

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TimeTac has always been able to meet all our special requirements to date.

TimeTac perfectly supports us with international project time tracking. Daily allowances and surcharges for night, Sunday, and public holiday work, as well as overtime, are calculated automatically and correctly. The data export to BMD NTCS saves us a lot of time every month. Special requests were implemented quickly and practically.

Industry

Mechanical Engineering

Employees

approx. 500

Country

Austria, Italy, Australia, USA

Customer since

2025

About the company

Heron Innovations Factory GmbH is an owner-managed, globally active family business from Vorarlberg with three independently operating, internationally active subsidiaries under the umbrella of the Heron Group: Robotunits, Servus Intralogistics GmbH, and CNC-Technik GmbH.

Features

Employee time tracking
Leave management
Project time tracking

The challenge

International Locations, Complex Working Hours

As an internationally active company with locations in Austria, Italy, Australia, and the USA, we needed a time tracking system that could map a wide variety of work areas and models, from technology and software development to field service and night shifts in production. On-call duties with overtime at night, on Sundays, and public holidays, country-specific business travel times, and different expense regulations were particularly complex. The existing solution could not meet our requirements. We were looking for a system that would allow flexible surcharge rules, individual evaluations, and seamless integration with payroll to transfer data efficiently and with minimal administrative effort.

 

This Convinced Us

Ease of Use and Flexibility

All our employees use time tracking daily, depending on their work area, via the web app on PC, at the terminal, and via the mobile app when on the go with customers and on business trips. The mobile app is a great relief, especially for our external fitters. They can record their working hours directly and easily, no matter where they are. This user-friendliness significantly increases efficiency in daily work.

The variety of evaluation options in TimeTac gives us the overview we need for precise planning and billing at all times. The solution not only saves us time but also helps us to make processes transparent and error-free.

 

The result

Routine Work Reduced, Value Creation Increased

Thanks to TimeTac, we have elevated our time tracking processes to the next level. The automated integration of data into our payroll program saves us a significant amount of time each month, which we can now use for value-adding tasks.

Try TimeTac free of charge and with no obligation for 30 days.

Higher productivity. Less administrative effort. More transparency.

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