Contract & Pricing
The price of the time tracking system consists of a base fee plus the prices for the modules used. A base fee applies only to the Employee time tracking & Leave management module, as well as to the combination of Employee time tracking & Leave management and Project time tracking. The Project time tracking module can also be used standalone – in this case, no base fee applies.
There are two billing models: a flexible, monthly cancellable option and an annual option with discounts. The base fee for maintenance, support, and operation is €20 per month with annual billing. Module prices depend on how many employees use the respective module.
No, there are no mandatory additional costs beyond the monthly base fee and the monthly or annual usage fee. Optionally, additional services or hardware can be booked as needed – for example, training and consulting, time tracking cubes, rental terminals, or NFC stickers. You can find current pricing on our pricing page.
Before placing an order, TimeTac can be tried free of charge and without obligation for 30 days. If you decide on TimeTac afterward, you can unlock unlimited access directly within the trial version. Any data already saved is retained and can continue to be used.
With monthly payment, billing is based on the active modules that were enabled in the account during the billing period.
With annual payment, a number of accesses per module is set for one year at the time of contract signing or when switching to annual payment, and is invoiced in advance. If the number of active accesses increases during the year, additional accesses are billed pro rata through the end of the service period. There is no refund if the number of accesses is reduced. The originally purchased number can continue to be used until the end of the service period. Upon automatic renewal, the actual number of accesses from the last month serves as the new basis for calculation.
With monthly payment, there is no minimum commitment. Cancellation is possible at any time, effective at the end of the month, with 7 days’ notice.
With annual payment, cancellation is possible with 30 days’ notice, effective at the end of the service period. If cancellation is not made in time, the term automatically renews for another year.
Trial Account
Setting up your personal trial access takes about two minutes. After you complete the form, an email with a link to the trial account is sent immediately. The free account includes the full range of features and is limited to 30 days.
No. No bank or credit card details are required to set up the trial access. There are no obligations whatsoever.
Yes. The trial account can be converted directly into a live account. All data for time tracking, project time tracking, and leave management will be retained. If desired, the trial-period data can also be deleted so you can start with a new account.
Permanent activation can be ordered directly within the trial access. Alternatively, you can contact TimeTac and receive non-binding advice on the optimal account configuration.
The trial access does not need to be cancelled. It expires automatically after 30 days and is then deleted. No additional effort is required.
Configuration & Support
TimeTac offers numerous customization options, for example for working time models, bonuses, hierarchies, and access rights. It can also be defined individually which modules are booked for which employees. Additional modules can be added at any time, and modules that are no longer needed can be cancelled.
Yes. Employee master data can be transferred to TimeTac. The import guidelines must be observed. In addition, there is an onboarding service in which a TimeTac employee takes care of creating the employee data and configuring the account.
The software is already preconfigured and ready for immediate use. Once the account is activated, employee data can be imported, the company structure mapped, and personal requirements set.
If you set up and configure the account yourself, there are no additional costs. Numerous free support resources are available on the website. Alternatively, the paid onboarding service can be used. The price is available on request.
No. No programming skills are required. The functions are already preconfigured, and the required settings can be selected directly via the interface. Individual requirements can also be customized without programming skills.
Yes. As part of the onboarding service, a TimeTac team member supports the implementation, clarifies requirements regarding company working time regulations, carries out the initial data import, and completes the basic account configuration.
Support is available by email or phone. By phone, the team is available Monday to Thursday from 9:00 AM to 5:00 PM and on Fridays from 9:00 AM to 1:00 PM. The email address and phone number are listed on the contact page.
No. Support answers questions at no additional cost.
Data Protection & Data Security
Technology
No. TimeTac is a web-based time management system. Nothing needs to be installed. All you need is a working browser and internet access.
TimeTac supports all common browsers such as Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. Google Chrome is recommended for the web application.
TimeTac offers apps for iOS and Android for all modules, supporting mobile time tracking.
Yes. TimeTac offers various time tracking terminals. Contact us to find out if we ship terminals to your location.
Yes. All smartphone apps are offline-capable. Locally stored data is synchronized as soon as an internet connection is available again.
No. Since TimeTac is web-based, updates are performed automatically. This ensures the latest version is always available. The mobile app needs to be updated regularly.
Yes. TimeTac provides standardized integrations with many software solutions, such as payroll accounting, CRM, and ERP software. A connection to user management software like Active Directory is also possible. In addition, custom integrations can be developed via the TimeTac API.
In principle, yes. Whether an integration can be set up depends on the specific software and data structures involved. Please contact our support team for a review.
Usage
TimeTac is suitable for all industries. With individual settings, such as working time models and bonuses, industry-specific requirements can be mapped. In addition, the system can be used flexibly on various devices such as PC, Mac, smartphone, time tracking cube, NFC cards, and terminal.
TimeTac has no user limit. The number of employees working with TimeTac can be defined freely. In addition, teams and departments can be defined to map company structures.
No. Training is not strictly necessary. There are numerous free resources such as the knowledge base, video tutorials, webinars, and customer support. In addition, an onboarding service and individual training sessions are optionally available.
Yes. TimeTac is server-based. Recorded time data is synchronized immediately with the central system or stored offline and therefore is not lost. Usage can continue seamlessly across different devices.
