TimeTac Case Study

Challenges

Reduce Administrative Effort - Maintain an Overview

With more than 200 employees, the challenge for Samsung was to manage many different working time models and constantly changing employee workloads. The constant changes involved complex calculations and corrections of weekly hours and holiday entitlements and were therefore very costly and time-consuming for HR to manage.

To date, supervisors had no insight into their employees' performance or whether they were overworked. Therefore, management and HR needed an up-to-date, simple, and quick overview and control of employees' weekly hours, holiday entitlements, and overtime.

It was very important to Samsung's HR management that the time tracking system is self-explanatory. The solution had to be easy to use for the system's administrators and accessible for all employees according to their working requirements.

The previous model for time tracking was outdated in terms of design and clarity. The system was inflexible in its handling and did not allow individual adjustments or detailed reports.

The Solution

Flexible Time Tracking for More Efficiency

To meet these challenges, Samsung needed a modern and flexible time tracking system.

TimeTac offers Samsung the possibility of creating individual working time models and adjusting them again with little effort should there be changes in workloads. The software automatically adjusts weekly hours and holiday entitlements after the working time models have been changed.

The dynamics of the company thus cause significantly less administrative effort. Corrections can also be made independently by the HR department, which in turn saves time. If an employee receives extra leave days, for example, a sales employee is on-the-go for business on Sundays, then leave days can be credited easily and quickly with TimeTac. The sales employee submits a request online in TimeTac's Leave Management, which can be approved online with just a few clicks and automatically tracked in TimeTac as a leave day.

Personalization reduces the effort: Samsung's HR department can credit hours to several employees at the same time if they were at a trade fair together, for example. This way, leave days do not have to be credited to each employee.

The problem that team leaders and supervisors had no overview of their employees' performance and working hours was also perfectly solved with TimeTac. Employees track their working hours via browser and terminal in real-time. Supervisors can see in the TimeTac's status overview which employee is working or absent and why. In addition, TimeTac's automatically calculated timesheet report gives them an insight into the overtime and working time balance at any time and enables supervisors to see how busy their employees are.

With the help of precise reports, Samsung's HR management can keep track of overtime, leave days, and other absences and react quickly with little effort. Samsung requires monthly reports of overtime in particular, as well as a holiday entitlement overview. Claims need to be handled differently for internal and external employees. Samsung can quickly distinguish and filter these with TimeTac.

In the design and handling of the system, TimeTac meets Samsung's requirements. The self-explanatory time tracking system allows administrators and employees to use the system without any training effort.