The Challenge
Reducing Administrative Effort – Maintaining an Overview
With more than 200 employees, the challenge for Samsung was to manage many different working time models as well as constantly changing workloads. The ongoing changes involved complex calculations and corrections of weekly hours and holiday entitlements, making them very time-consuming for HR.
Until then, supervisors also had no insight into employee performance or whether they were overloaded. Management and HR therefore required an up-to-date, simple, and quick overview as well as control over weekly hours, holiday entitlements, and overtime.
It was also very important to Samsung’s HR management that the time tracking system be clear and self-explanatory. The solution needed to be easy for administrators to understand and simple for all employees to use according to their work requirements.
The previous time tracking model was deficient and outdated in terms of design and clarity. The system was inflexible to use and allowed neither individual adjustments nor detailed evaluations.
The Solution
Flexible Time Tracking – Adjustments for Greater Efficiency
To overcome these challenges, Samsung required a modern and flexible time tracking system.
TimeTac offers Samsung the possibility to create individual working time models and adjust them with little effort should workloads change. Weekly hours and holiday entitlements are automatically adjusted by the software after changes.
The dynamic nature of the company thus causes significantly less administrative effort. Corrections can also be made independently by the HR department, which saves time. If employees receive additional leave, for example, if a sales employee is traveling for business on a Sunday, holiday days can be credited quickly and easily with TimeTac. The corresponding request is submitted online in TimeTac Leave Management, approved, and automatically recorded as a holiday.
Personalization also reduces the workload: the HR department can credit hours to several employees at the same time, for example, if they were at a trade fair together. This means that holidays do not have to be managed individually.
The problem of team leaders and supervisors not having an overview of performance and working hours was also solved with TimeTac. Employees record their working time in real-time via browser and terminal. The status overview shows who is present or absent and why. In addition, managers have insight into overtime and working time balances at any time and can identify the workload within the team.
With the help of clear evaluations, HR management can easily manage overtime, holidays, and sick days. Monthly reports, especially regarding overtime and holidays, can be generated quickly. Different regulations for internal and external employees can also be taken into account, as these can be clearly distinguished and filtered.
In terms of design and handling, TimeTac meets Samsung’s requirements. The clear and self-explanatory operation allows both administrators and employees to use it without extensive training.
The Result
Visually appealing – easy handling – prompt and straightforward service
Prisca Naescher: “After gaining experience with several time tracking and leave management tools, TimeTac has proven to be the most flexible and suitable system for our needs. The service is exceptionally fast and straightforward, and using the tool from both an admin and user perspective is very convenient and easy. We are completely satisfied and highly recommend TimeTac!”
